Shipping Policy – Fast, Tracked & Discreet

We offer Royal Mail Tracked 24® shipping across the UK. Delivery is free on orders £35 and over, or £2.99 on orders under £35.

Orders placed before 2pm Monday to Friday are dispatched the same working day.
Orders placed after 2pm, at weekends, or on bank holidays are dispatched the next working day.

UK Shipping Details

• Service: Royal Mail Tracked 24®
• Cost: Free on orders £35 and over; £2.99 on orders under £35
• Delivery time: Usually delivered the next working day after dispatch, although this is not guaranteed
• Tracking: You will receive a tracking link by email as soon as your order has been dispatched
• Discreet packaging: All orders are sent in plain, unbranded packaging with no mention of SmootherVibes, vibrators, or adult products on the outside

UK Dispatch Cut-Off

• Orders placed before 2pm Monday to Friday: Dispatched the same working day
• Orders placed after 2pm: Dispatched the next working day
• Orders placed at weekends or on bank holidays: Dispatched the next working day

If you have any questions about your delivery, please contact us.